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UNCSA's AUX Gaming Network is offered as a convenience to residential students; UNCSA's Technology Support department does not provide support for gaming consoles and smart devices.
- Not all gaming consoles or smart devices are capable of connecting to UNCSA's networks.
- Some game features may not work well on the wireless network due to the differences between home and enterprise network.
- Smart TVs, gaming consoles, Apple TVs, Roku devices or any device that cannot authenticate using WPA Enterprise, should connect to the AUX-NETWORK wireless network.
Connecting to the AUX-Network: |
- Do NOT connect the smart device to the network first.
- First, connect a phone, tablet or computer to the AUX-NETWORK and you will be presented with a portal page.
- The first time you connect a device you will be asked to trust a security certificate from ISE. You must accept and trust this certificate to gain network access.
- If the portal page does not present itself, open an internet browser and type https://www.uncsa.edu, and you should be redirected to the portal page.
- Login to the portal page with your UNCSA email address and password.
![](https://kb.uncsa.edu:8443/download/attachments/18448573/Picture1.png?version=2&modificationDate=1661175681450&api=v2)
- Select "Yes, register devices".
![](https://kb.uncsa.edu:8443/download/attachments/18448573/Picture2.png?version=1&modificationDate=1661175713103&api=v2)
- You will be given the option to add five wireless/wi-fi MAC addresses to your portal for regular access to the AUX-NETWORK. These can be updated or changed at any time.
- The MAC address of the device you are using to register your Non-WPA Enterprise Devices will auto-populate in the Device ID box as shown below. Delete that entry and replace it with the wireless/wi-fi MAC address of the device you are seeking to connect. (Please note that the AUX-NETWORK is an open network with no encryption. We advise against leaving your laptop or phone connected after registering devices).
![](https://kb.uncsa.edu:8443/download/attachments/18448573/Picture3.png?version=1&modificationDate=1661175743417&api=v2)
- You will need to find the wireless/wi-fi MAC address of the device you are wishing to connect (TV, gaming console, Roku, etc.) and add it to your device portal.
- Instructions on how to find a MAC address on commonly used devices can be found here.
- Once you type it in, click Add and and you should see a confirmation message like the one below.
![](https://kb.uncsa.edu:8443/download/attachments/18448573/Picture4.png?version=1&modificationDate=1661175777667&api=v2)
- Wait 5 to 10 minutes for the registration to apply to the network.
- On the device you’re trying to connect (smart TV, Roku, Apple TV, etc…), navigate to the AUX-NETWORK and connect. It should now automatically connect to the internet without having to enter anything on the device itself.
- Once your smart device is able to connect, it's a good idea to remove/"forget" the saved AUX-NETWORK WI-FI from your network settings of the device you used to access the AUX network registration portal.
If you are unable to connect your device to the AUX-Network, please sign in to submit a ticket. |