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Public folders in Outlook give the university's organizations and departments a place to store, organize, and share information about particular topics or projects. Despite the word "public", not all content within a public folder (inboxes, subfolders, calendars) are accessible to everyone. In order to access the content within a particular public folder, one must be granted permission.
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Navigate to public folders using the Outlook app for Windows:
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To navigate to public folders, select More Apps > Folders.
When you select Folders, the navigation bar shows a Folders icon.
To permanently pin the Folders icon to the navigation bar, right-click the icon, and then select Pin.
| Navigate to public folders using the "new" Outlook for Windows: |
If your Windows Outlook app was updated to the "new" Outlook, you need to add public folders to Favorites before you can access them. Use the following steps:
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Right-click the name of the account and select Add public folder to Favorites.
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In the pane that displays the public folder hierarchy, expand All Public Folders.
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Select the public folder that you want to add to Favorites and then select Add Public Folder.
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After the public folder is added, select it from the list of Favorites to access it.