How do I register for Multifactor Authentication?

This article is intended to instruct UNCSA faculty, staff, and students on the importance of implementing multifactor authentication and how UNCSA will enforce the use of this stronger security feature, whereby UNCSA members can safely access their Microsoft Office 365 applications, VPN, and other single sign on applications while on or off campus.

What is Multifactor Authentication?

Multifactor authentication is a security mechanism that verifies a user’s identity by requiring multiple credentials. As such, UNCSA has adopted the use of the Microsoft Authenticator App for added security purposes.

What is the Microsoft Authenticator App?

The Microsoft Authenticator App is available for free and can easily be downloaded and installed on mobile devices including iPhones, Android phones, and tablets. The Microsoft Authenticator app helps users securely sign into their accounts by using a randomized 2-digit number. 

1. From a computer, sign into https://office.com with your UNCSA credentials.
2. You'll see the “More information required” prompt.
3. Click "Next".
   
    
4. Follow the instructions in the prompt as shown below:
   1. iPhone users can install the Microsoft Authenticator app from the Apple App Store (an Apple ID is required).
   2. Android users can install the Microsoft Authenticator app from Google Play Store.
      
       
5. Click "Next" from the prompt when you have completed installing the Microsoft Authenticator app on your phone.
6. Using the Authenticator app on your phone, click on "Add account" and select "Work or School" as instructed in the prompt below.
   
    
7. Click "Next" from the prompt.
8. Using the Authenticator app on your phone, select "Scan QR Code"
9. From the prompt on your computer, scan the QR code that is displayed to you.
   Note: the image displayed below is just an example of what you should receive.
   
    
10. Click "Next" after scanning the QR code with your phone.
11. Using the Authenticator app, enter the 2 digit number that is displayed in the prompt you receive. 
    
     
12. Click "Next" once the notification has been approved.
    
     
13. You may be prompted to enter a phone number for additional security verification.
    1. Choose "Text me a Code" or "Call me"
       
        
14. Click "Next".
15. Enter the 6 digit code that is text to your phone, if you chose "Text me a code" in the previous step.
    
     
16. Click "Next".
    
     
17. Click "Next".
    
     
18. Click "Done".

1. Once the Microsoft Authentication App has been installed on a phone/tablet and multi-factor authentication has been setup, sign into https://office.com while off campus.
2. Enter your UNCSA email address.
   
    
3. Enter your UNCSA password.
   
    
4. A dialog box will appear with a 2 digit number.
   
    
5. Using the phone/tablet with the Microsoft Authenticator app installed:
   1. Open the app
   2. Enter the 2 digit number that is displayed on the screen.
   3. Click "Yes".
6. Once this code is approved, you should be logged into the application/web site.

Need additional information or assistance with MFA? Submit a ticket or contact 336-770-3300.