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Knowledge Base
Categories (10)
Accounts and Access
Articles related to account set up and use, password reset, multifactor authentication, VPN, and access to administrative systems.
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Audio/Visual
Articles related to media carts, projectors, digital signage, and meeting support.
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Computer, Device, and Printer Support
Articles related to Computers, Devices, and Printer Support.
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Email and Calendar
Articles related to Outlook email and calendar
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Information Security
Articles related to information security.
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IT Purchases and Approvals
Articles related to IT Purchasing and Approvals (hardware, software, and A/V equipment).
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Office Telephones
Articles related to office phones and voicemail.
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Software and Applications
Articles related to specific software and applications.
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Web Browsers
Articles related to using and configuring settings commonly used web browsers (Google Chrome, Firefox, Safari, and Microsoft Edge).
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WiFi and Network
Articles related to the university's wired and wireless networks.
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Popular Articles
How do I register for Multifactor Authentication?
How do I reset my UNCSA password via Microsoft Online?
Share your Outlook mailbox and its folders using the Outlook desktop app for Windows
Add a shared mailbox using the Outlook desktop app for Windows
How do I sign into my UNCSA Zoom account using the desktop app?
Recent Articles
AdminByRequest - MacOS User Guide
How do I log on to UNCSA's Canvas or reset my Canvas password?
How do I install Microsoft 365 on a personal computer?
AdminByRequest - Windows User Guide
How to Back Up Files and Folders to OneDrive - Mac
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