Knowledge Base

Categories (11)

Accounts and Access

Articles related to account set up and use, password reset, multifactor authentication, VPN, and access to administrative systems.
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Audio/Visual

Articles related to media carts, projectors, digital signage, and meeting support.
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Computer, Device, and Printer Support

Articles related to Computers, Devices, and Printer Support.
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Email and Calendar

Articles related to Outlook email and calendar
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Information Security

Articles related to information security.
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IT Purchases and Approvals

Articles related to IT Purchasing and Approvals (hardware, software, and A/V equipment).
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Office Telephones

Articles related to office phones and voicemail.
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Software and Applications

Articles related to specific software and applications.
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Web Browsers

Articles related to using and configuring settings commonly used web browsers (Google Chrome, Firefox, Safari, and Microsoft Edge).
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WiFi and Network

Articles related to the university's wired and wireless networks.
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Network Drives

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